This page, together with the documents expressly referred to on it, tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website https://www.ubreathe.in/
These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in them.
For the purpose of these Terms wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on our site. The term "We", "Us", "Our" shall mean URBAN AIR LABS Pvt. Ltd. having its registered office situated at B-192, Sushant Lok Phase I, Gurugram, Haryana 122009, with Corporate Identity Number: U74990HR2018PTC077041
You will be asked to confirm your acceptance of these Terms before being able to place an order. If you refuse to accept these Terms, you will not be able to order any Products from our site. You should print a copy of these Terms, or save them to your computer, for future reference.
1.1 We operate the website www.ubreathe.in. We are Urban Air Labs Pvt. Ltd, our registered office B-192, Sushant Lok Phase I, Gurugram, Haryana 122009, which is also our main trading address.
1.2 To contact us, please see our Contact us page
2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot warranty that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images.
2.2 Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 2% tolerance.
2.3 The packaging of the Products may vary from that shown on images on our site.
2.4 All Products shown on our site are subject to availability. We will inform you by email as soon as possible if the Product you have ordered is not available and we will not process your order.
3.1 Your use of our site is governed by our Terms of Website Use and Website Acceptable Use Policy. Please take time to read these, as they include important terms which apply to you.
The following clause 5 only applies if you are a consumer.
5.1 If you are a consumer, you may only purchase Products from our site if you are a person who can form legally binding contracts under Indian Contract Act, 1872.
5.2 As a consumer, you have legal rights in relation to Products that are faulty or not as described.
The following clause 6 only applies if you are a business.
6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.
6.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
6.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
6.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement, based on any statement in this Contract.
7.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
7.2 After you place an order, you will receive an email and/or SMS from us acknowledging that we have received your order. However, please note that this does not mean your order has been accepted. Our acceptance of your order will take place as described in clause 7.3 below
7.3 We will confirm our acceptance to you by sending you an email and/or SMS that confirms that the Products have been dispatched (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
7.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available, or because of an error in the price on our site as referred to in clause 11.5 below, we will inform you of this by email and/or SMS and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
7.5 Upon Your purchase of Ubreathe product(s) for business purchases, You may be able to avail the benefits of GST input tax credit. Accordingly, at your request, an invoice containing the GSTIN as provided by You ("Tax Invoice or E-Invoice") shall be issued to You through the IRP/GST Portal. Only the Tax Invoice issued by the IRP/GST Portal will be considered as a valid Tax Invoice for all purposes. Please note:
8.1 Payment can be made in Indian Rupees by one of the following: Mastercard, Visa, Maestro, American Express, Dinersclub, NetBanking, UPI, Wallets, card on delivery and cash on delivery up to a certain value as defined by Us from time to time or such other payment mode as may be specified by US from time to time. Additional terms and conditions may apply depending upon your payment mode, including without limitation, for No Cost EMI and Cash on Delivery. By making Payment through such mode, you agree to the terms and conditions that apply to such mode of payment. We reserve the right to add or remove or modify the terms and conditions for such payment options without prior notice. Notwithstanding the above, usage of any of the above payment options shall at all times be subject to rules, regulations and guidelines under applicable law and those prescribed by RBI, issuer banks, acquiring banks, facility providers and other intermediaries involved in the payment process.
8.2 While availing any of the payment methods available on our Site, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
All payment transactions are subject to approval by the Your issuing bank / financial institution as applicable. If Your bank / financial institution refuses to authorize payment, We reserve the right to cancel the order without any liability. Further, You agree that it will not hold Us accountable for any delays caused to the Delivery in cases where the payment authorization is delayed by Your bank/ financial institution.
8.3 We may at our sole discretion and without any prior notice limit the quantity / value of items purchased per person per household or per order. These restrictions may be applicable to order placed by same account, the same credit card or debit card and also to orders that use the same billing and/or shipping address.
8.4 We reserve the right to decline transaction by customer with a history of questionable charges including but not limited to breach of any agreement by the customer with Us or breach/violation of any law or any charges imposed by issuing bank or breach of any policy.
8.5 We may at our discretion do such checks We deem fit before approving the cash on delivery transaction to be certain of customer’s commitment to pay the transaction price. As a result of such check if we are not satisfied with the creditability of the customer or genuineness of the transaction/transaction price, we may at our discretion reject and/or cancel the order.
8.6 In the event that a Product is listed at an incorrect price due to an error in pricing, we shall have the right, at its own discretion, to refuse or cancel any orders placed for that Product. In the event that a Product is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
8.7 In case of cash on delivery or card on delivery, the order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the full payment is made to Us.
9.1 Your order will be fulfilled by the estimated delivery date (and time slot if applicable) set out in the Dispatch Confirmation, unless there is an Event Outside Our Control as set out in clause. If we are unable to meet the estimated delivery date because of an Event outside Our Control, we will contact you with a revised estimated delivery date.
9.2 Delivery will be completed when we deliver the Products to the address you gave us.
9.3 The Products will be your responsibility from the completion of delivery.
9.4 You own the Products once we have received payment in full, including all applicable delivery charges.
9.5 We can only accept orders for delivery to addresses within the territorial boundaries of Republic of India.
9.12 Cash on Delivery is only applicable below order value of ₹49,900.
This clause 10 only applies if you are a consumer.
10.1 If you are a consumer, you have the right to cancel a Contract within the period set out in clause 10.2 below. This means that during that period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
10.2 1. If you are a consumer, you have the right to make a return request within the first 3 days of receiving the product. This means that during that period if you change your mind or for any other reason you decide you do not want to keep the product, you can notify us of your decision and receive a refund.
10.3 To cancel, please contact us in writing to tell us by sending an email to [email protected]
10.4 If you exercise your right to cancel in accordance with these Terms, you will receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for. See section 10.9 for full details of our refund policy.
10.5 For machine returns Our customer service team will arrange collection of your machine – free of charge. The machine should be returned in Original Condition, with the original packaging, price tags, and accompanied with all tools, accessories, operational manual and any other material as delivered to the customer at the time of purchase.
10.6 For tool and accessory returns. You must return the Products in Original Condition with the original packaging, price tags and the return order label to us at your expense within 14 calendar days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price to the card or method you originally used for the purchase. The address for return of the goods is: S27/9D, DLF Phase 3, Sector 24, Gurugram, Haryana 122002
10.7 Details of your right to cancel and an explanation of how to exercise it are provided with the Dispatch Confirmation.
10.8 As a consumer, you will always have legal rights regarding cancellation in relation to Products that are faulty or not as described. These legal rights are not affected by the Ubreathe product warranty.
10.9 Refunds shall be initiated only after the Products have been physically received, inspected and certified by the quality inspection team that the items are in original condition and meet the requirements of clause 10.5 and/or 10.6, as applicable..
10.10 Subject to clause 10.9 above, Payments done using Cards/ Wallets shall be refunded in 10-15 working days from the date of receipt of Product(s).
10.11 Subject to clause 10.9 above, Refund of orders placed using cash on delivery as the payment method will be made by cheque or demand draft or directly to Your bank account via NEFT within 10 -15working days from the date of receipt of valid Bank Accounts Details of the customer.
10.12 Please refer the section – Terms and Conditions of No Cost EMI Offer for EMI refunds.
11.1 The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of the Products are correct at the time of publication. However, if you discover an error in the prices of the Products you ordered, please see clause 11.5 below for what happens in this event.
11.2 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
11.3 The price of a Product is inclusive of indirect taxes such as but not limited to Central Goods and Services Act, 2017, State Goods and Services Act, 2017 and Integrated Goods and Services Act, 2017 (Indirect Taxes).
11.4 The price of a Product does not include any applicable delivery charges. Our delivery charges are as quoted here.
11.5 If we discover an error in the price of the Products, we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
This clause 12 only applies if you are a business customer.
12.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.
12.2 We do not limit in any way our liability for:
12.3 Subject to clause 12.2, we will under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise arising under or in connection with the Contract for:
12.4 Subject to clauses 12.2 and 12.3, our total liability to you in respect of losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price of the Products.
12.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty that might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
This clause 13 only applies if you are a consumer.
13.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a direct and foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable or remote. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract. Our total liability to You in respect of losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price of the Products.
13.2 We only supply the Products for domestic or private use. You agree not to use the Product for any commercial, business or resale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
13.3 We do not in any way exclude or limit our liability for:
14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 14.2.
14.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster, or failure of public or private telecommunications networks, or impossibility of the use of shipping, aircraft, motor transport or other means of public or private transport.
14.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
When we refer in these Terms to “in writing”, this will include email.
15.1 If you are a consumer:
15.2 If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.
15.3 If you are a business:
16.1 We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights or our obligations under these Terms.
16.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
16.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
16.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
16.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
16.6 If You use our Site, You shall ensure information such as email address, mobile number, address are updated and current and in case any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Website Use and Website Acceptable Use Policy, We shall have the right to cancel the purchase made by You.
16.7 We will make best efforts to provide alerts via SMS and/or e-mail and it shall be deemed that You shall have received the information sent from Us on the mobile phone number or e-mail id provided in accordance with clause 16.6
16.9 The courts of Gurugram, Haryana, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, a Contract or its subject matter or formation (including non-contractual disputes or claims).
17.1 All products are covered by a 6 Months limited warranty (terms and conditions apply).
17.2 For full details of your Ubreathe Life warranty check the warranty manual.
If you purchase goods from our site, our Website will apply to that purchase.
Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 30thAug 2021.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
If you choose, or you are provided with, user details, a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user details or password, you must promptly notify us at [email protected]
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. All of those works are protected by copyright and other intellectual property laws and treaties around the world. All rights are reserved to the relevant owner or licensee of those works.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you, which are set out in our
Whenever you make use of a feature that allows you to upload or submit content to our site you must comply with the content standards set out in our
You promise that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of your promise.
Any content you upload or submit to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute, and disclose to third parties, any such content for any purpose. This right will continue even if that content is deleted from our site.
We also have the right to disclose your identity to any third party who is claiming that any content uploaded or submitted by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not represent our views or values.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
Any website to which you are linking must comply in all respects with the content standards set out in our
If you wish to make any use of content on our site other than that set out above, please contact [email protected]
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We may from time to time provide interactive services on our site including live chat (interactive services).
We will do our best to assess any possible risks for users (and in particular, for children) when they use any interactive service provided on our site. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online. Minors who are using any interactive service should be made aware of the potential risks to them.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy may constitute a serious breach of the terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
When writing any product review, please consider the following guidelines:
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines made known to you:
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Customer Ratings and Reviews Service
This section governs your conduct associated with the Customer Ratings and Review service offered by Ubreathe on Ubreathe seller page
By submitting any content on the CRR Service, you promise that:
You further promise that you will not submit any content:
You promise that any content you submit will comply with these terms, and you will be liable to us and compensate us fully for any breach of that promise. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of your promise.
Any content you submit will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute, and disclose to third parties, any such content for any purpose. This right will continue even if that content is deleted from the CRR Service.
All content that you submit may be used at Ubreathe's sole discretion. Ubreathe reserves the right to change, condense or delete any content that Ubreathe deems, in its sole discretion, to breach these terms. Ubreathe does not guarantee that you will have any recourse through Ubreathe to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Ubreathe reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Ubreathe, are responsible for the contents of your submission.
By submitting your email address in connection with your rating and review, you agree that Ubreathe and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
We may revise this acceptable use policy to reflect changes to our site, our users' needs, our business priorities or to reflect changes in law. We will try to give you reasonable notice of any major revisions.
Every time you wish to use our site, please check this acceptable use policy to ensure you understand the terms that apply at that time. These terms were most recently updated on 30th August 2021. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
To contact us, please email [email protected]
What is the warranty period?
6 Months from the date of purchase(or the date of delivery if this is later).
What does an Ubreathe warranty cover?
A Ubreathe warranty covers the repair or replacement (at Ubreathe's discretion) of your Ubreathe machine if it is found to be defective due to faulty materials or workmanship within the warranty period.
If any part is no longer available (e.g. particular colour variations), Ubreathe will replace it with a functional replacement part.
What isn't covered by an Ubreathe warranty?
Ubreathe machines are engineered and constructed for continual high performance in normal domestic settings. If a Ubreathe machine is used in the way it's intended and it breaks down within the warranty period, it's our responsibility to repair or replace it.
There are, however, some circumstances in which a Ubreathe warranty doesn't cover the repair or replacement of a machine. These aren't hidden in the small print. Here's what isn't covered:
What are the terms and conditions of the warranty?
The terms and conditions of a Ubreathe warranty are as follows:
When does the warranty become effective?
A Ubreathe warranty becomes effective on the date of purchase or delivery of your machine, whichever is later